Headstone Scams to Avoid

Most monument companies are honest, careful craftspeople. But grieving families can be targets for pressure and poor practice. Knowing the warning signs protects you.

Warning signs

• High-pressure sales — "this price ends today".
• Prices far below everyone else's with no explanation.
• No written contract or itemised quote.
• No proof before engraving — see proof approval checklist.
• Full payment upfront in cash.
• No physical address or only a mobile number.
• Reviews that all sound the same.

Unsolicited contact

Be cautious if someone contacts you after a death offering a headstone deal, especially if they know details from an obituary. Take time, check them out and compare with other companies.

Protect yourself

• Get an itemised written quote and contract.
• Pay a reasonable deposit, balance on completion — see deposit and payment terms.
• Pay by card or cheque, not cash.
• Confirm the company will file the cemetery permit.
• Ask for a warranty — see warranty guide.

If something goes wrong

Keep all paperwork and messages. Contact the company in writing, then your card issuer, consumer protection office or the regulator that oversees cemeteries and monument dealers in your province or state.

Check reviews carefully

Look for detailed reviews over several years, with photos of real installed stones. Ask the cemetery office which companies they see installing reliably.

Key Takeaways

• Beware pressure tactics and unrealistic prices.
• Insist on a written contract, quote and proof.
• Pay a deposit by card, balance on completion.
• Keep records and know where to complain.

Next Step

See how to choose a monument company.